These terms and conditions apply to all Personal Training, Small Group Training, Coaching and Open Gym services provided by Convoy in IJburg, Amsterdam. Please read them carefully before registering.
In these terms and conditions, the following terms are defined as follows, unless explicitly stated otherwise or the context indicates otherwise:
These terms and conditions apply when the Participant registers, directly or indirectly, for Personal Training and/or fitness classes and/or fitness open gym at Convoy. An Agreement is established following the Participant's written registration with the Organization. The registration must be completed, signed, and returned to Convoy. Deviations from these terms and conditions are only valid if explicitly agreed upon in writing.
Convoy reserves the right to modify these terms and conditions unilaterally, with any changes communicated to the Participant in advance. Continued use of Convoy's services following such modifications constitutes acceptance of the updated terms.
Should any provisions in these terms and conditions be declared void or invalid, the remaining provisions will continue to apply in full. The void or invalid provisions will be replaced by Convoy in a manner that aims to maintain the original intent and purpose of the provisions.
To ensure responsible participation in sports, the Participant must undergo an intake interview prior to engaging in any activities. The intake form must be fully and truthfully completed and signed. Based on the information provided in the intake form and during the interview, a Participant may be denied participation without the need for explanation.
All offers and quotations are non-binding unless expressly stated otherwise. Offers or quotations do not automatically apply to future Agreements. Convoy is not bound by evident errors or mistakes in publications, agreements, quotations, or any other correspondence.
The initial subscription is for a specific duration. Upon expiration, unless canceled, it will automatically convert into a subscription of indefinite duration unless otherwise agreed. Rights arising from memberships are strictly personal and non-transferable. The subscription has a minimum duration of 1 month and a maximum duration of 24 months, depending on the type of contract.
Convoy reserves the right to modify the class schedule periodically or permanently if deemed necessary. Classes may also be canceled on recognized public holidays. Canceled training sessions may be rescheduled or postponed. The open gym with personal access key is everyday 07:00–22:00.
Participants are required to wear appropriate sports attire and sports shoes during training sessions.
13.1 Convoy shall not be liable for damages resulting directly or indirectly from:
14.1 Obligation of Convoy: Convoy is not obliged to fulfill one or more obligations under the Agreement in the event of force majeure.
14.2 Definition of Force Majeure: Force majeure includes, but is not limited to, circumstances such as:
14.3 Alternative Arrangements: In the event of force majeure, Convoy will make reasonable efforts to offer training sessions in an alternative format for Participants.
14.4 Billing During Force Majeure: Billing will continue during force majeure unless Convoy provides written notice to Participants stating otherwise.
24.1 Safety Protocol: If you find yourself alone in the gym, keep the front door closed to prevent unauthorized access for your own safety. The door will autolock, ensuring that only individuals with a valid access key can enter. Anyone else must make an appointment with a trainer via the website to gain access.
25.1 Fine for Violations: Members are subject to a €200 fine for violations of the access key policy, including sharing access keys with unauthorized individuals. To ensure the security of the facility, members must adhere strictly to this policy.
26.1 Departure Protocol: When leaving the gym, always check that the door is locked behind you. Do not open any windows adjacent to the front door, as this can compromise the safety and security of the facility.
27.3 Safety Guidelines
These terms and conditions apply to Personal Training, Small Group Training, Coaching and Open Gym services at Convoy Gym in IJburg.
These terms and conditions apply when the Participant registers, directly or indirectly, for Personal Training, fitness classes and/or Open Gym at Convoy. An Agreement is established following the Participant’s written registration with the Organization.
Deviations from these terms are only valid if explicitly agreed upon in writing. Convoy reserves the right to modify these terms and conditions and will communicate such changes in advance.
To ensure responsible participation in sports, the Participant must undergo an intake interview prior to engaging in activities. The intake form must be completed truthfully and signed. Based on the intake and interview, Convoy may deny participation.
All offers and quotations are non-binding unless stated otherwise. Offers do not automatically apply to future Agreements. Convoy is not bound by obvious errors or mistakes in publications, agreements, quotations or other correspondence.
The initial subscription has a specific duration. After expiry, unless cancelled, it converts into a subscription for an indefinite duration unless otherwise agreed. Membership rights are strictly personal and non-transferable.
To terminate a subscription after a specified period, written notice must be given by email at least one calendar month in advance. Early termination is not permitted, except in limited approved medical situations supported by a statement from a recognized doctor or therapist.
Convoy may modify the class schedule when needed. Classes may be cancelled on public holidays. Open Gym with a personal access key is available daily from 07:00 to 22:00.
Convoy aims to provide high-quality guidance through qualified trainers. Results are never guaranteed, as progress also depends on the Participant’s own consistency and commitment. Participants must report relevant pain, discomfort, fatigue or health changes.
Participants and visitors must follow Convoy’s rules regarding attire, order and discipline. Appropriate sports clothing and sports shoes are required during training sessions.
Participation in training is at the Participant’s own risk. Convoy is not liable for injury, theft, loss or damages except where required by law and within the limits described in these terms. In cases of force majeure, including illness, internet disruption, weather conditions or government measures, Convoy may be unable to fulfill obligations temporarily.
Convoy may terminate the Agreement immediately in the event of rule violations, harmful behaviour, or prohibited substance use. Early termination by the Participant is only possible for medical reasons supported by a recognized medical certificate. Membership fees are non-refundable.
Convoy handles personal data with care and in accordance with GDPR. Personal data is used for administrative purposes and not shared with third parties unless legally required. Invoice data must be retained in accordance with legal obligations.
Training plans, methodologies, models, booklets and tools developed by Convoy remain the property of Convoy. Audio or video recordings of training sessions and trainers are not allowed without prior written permission.
Complaints may be directed to Convoy. All agreements are governed exclusively by Dutch law. Convoy reserves the right to adjust rates and these terms and conditions with at least one month’s notice where applicable.
Cameras are installed in public areas only for safety, security and property protection. Footage is stored securely for a maximum of 4 weeks unless required longer for a specific incident.
All training is at the Participant’s own risk. Participants must disclose relevant injuries or medical conditions, follow safety instructions, and use appropriate precautions when training alone or performing heavy lifts.
Convoy may take photographs and record videos during sessions and events for promotional purposes, including social media, website and marketing materials. Participants may withdraw consent by written request.